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GemNet offers a wide range of services through its service centers. These are met by factory trained and certified service engineers who are qualified to provide total solutions on a nationwide basis.
We offer service on every step of installation projects, from detailed design to a full installation. Our sales and service engineers offer pre-sales and after-sales support and advise to ensure that the correct system is selected to suit the customers’ specific application and budget. All aspects including cable sizing, floor loading, battery type and autonomy, site location, access and environmental conditions are considered carefully.
Gemnets value added services include:
- Hardware Audits that include load measurements, waveform and power quality analysis, current status drawings, earthing arrangement and recommendation.
- Compartiive Product Analysis and Cost Justification.
- Design of Power Distribution Network.
- Installation, testing, integration commissioning, remote monitoring, maintenance services & site support.
- 24-7 emergency callout services.
- Post warranty service contracts adapted to meet specific customer requirements.
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Services & Support 
